How to avoid buyers remorse

What is Buyers Remorse? You have sold your solution to a customer thinking that it’s a done deal and everything is rosy but then sadly a few hours or days later, the customer returns and says they have changed their mind. They use a range of excuses (real or fake) such as: They have realised […]
365 Marathons in 365 Days
I said last week that I would share with you what I managed to achieve and so here are 5 of the items on my list. Completed a proposal for an existing customer to do some additional work from June onwards Completed a presentation for a webinar which I shared with 34 people on how […]
It’s TIME for a change

Time is the great leveller for ANYONE in business. Whether you are Elon Musk or Linda Yaccarino (Twitter’s new CEO, smart move Elon!), we all have the same amount of time in the day. The difference between those who succeed and those who dream of succeeding is how you spend that time. Some of us […]
How to make your customers feel like royalty

Hello May! I hope April turned out to be as successful as you wanted it to be. If it wasn’t and you are struggling, how are you going to turn it around? I am sending this on the morning of quite a momentous event here in the UK. For the first time in 70 years, […]
Never. Ever. Give. Up.

I am sure you have all been on the edge of your seat (lol) wanting to know whether my golf last week got any better and whether I won the Vilamoura Medal on my 13th attempt at trying. The answer is no! I was in with a chance after 7 holes and led my group […]
How sales is like golf

I am very lucky this week to be spending some time away on my annual golf tour to sunnier places with some great friends. I treasure the times that I have away with these great people, and although I often come home feeling tired and frustrated (only due to the way I played golf!!!), it’s […]
20 Quotes to keep you motivated when you are in a sales slump

Being in sales and business is full of lots of ups and downs, so sometimes we need a bit of a push to keep going. Reading a few motivational quotes that we can put on our desks to look at when feeling a bit glum can keep us going and focused on what we need […]
Keep winning 15 second battles

The temptation to do what we want now and then deal with the consequences at another time is something all of us struggle with. It happens every moment of our lives. It’s easier to stay in bed rather than to get up and go to the gym. It’s easier to be distracted and look at […]
The importance of …………….. to us all

Whilst I may not have an Aprils Fool email for you today, I do want to talk about something important when it comes to Sales. It’s also a point I cover in my latest YouTube video which I launched this morning. And it’s all about SMILING! My video this morning is all about the business […]
Too many clients say no after they’ve said yes

Is this happening in your business? The elation of a deal coming through quickly subsides when we follow up to onboard and arrange payment, and our new customer tells us they’ve changed their mind, or even worse, they ignore us. The dreaded buyer’s remorse. This tends to happen where we’ve been too eager and pushy […]
