Join me as I discuss how to identify which Clients your MSP Business should consider walking away from, focus on profitability, treatment of your team and alignment with your business model.
Chapters 00:59 – The “BMW” client acronym.
03:01 – Sign 1: Mistreating your team.
04:39 – Sign 2: Low profitability vs. high support costs.
06:08 – High pain vs. high profit framework.
07:43 – Sign 3: High time and emotional energy drain.
08:56 – Sign 4: Ignoring security or tech advice.
14:52 – Sign 5: Late payments or unrealistic demands.
16:04 – Sign 6: Mismatch with your updated service model.
18:16 – Handling termination/restructuring talks.
21:57 – Revenue impacts and opportunity costs.
22:24 – Inspirational closing story.
—————————————————————————- SUBSCRIBE and hit the ALERT button for upcoming videos!
Want to know the secrets to sales growth? Sign up for my weekly newsletter to get weekly insights on how you can grow and scale your business or Sales career.
